Legal

Refund Policy

Last updated: July 2026 · ATS-Friendly AI Resume Optimizer

Overview

All payments are processed by Creem, our merchant of record. Your invoice and order ID are emailed to you after every purchase.
Because our service delivers instant, automated AI computation the moment you run an optimization, purchases are generally final once credits or access have been delivered. The exceptions below apply.

Credits are delivered to your account automatically within minutes of payment.
If your payment succeeded but credits were NOT added to your account, contact us within 7 days with your order ID. We will verify the transaction and credit your account, or issue a full refund if we cannot.
If credits were deducted due to a severe technical failure — you were charged a credit but received no optimization output — contact us within 7 days. After inspecting our logs, we will re-credit your account for any confirmed failures.

Your subscription renews automatically each month until cancelled. You can cancel at any time — after cancelling, you keep full access until the end of the current billing period, and you will not be charged again.
We do not provide prorated or partial refunds for time remaining in a billing period that has already started.
If you were charged for a renewal you did not intend and have not used the service since that renewal, contact us within 7 days of the charge and we will review the request in good faith.

Email support@rezedev.asia from the email address used at checkout.
Include your Creem order ID (found on your receipt email) and a short description of the issue.
We aim to respond within 2 business days.