Last updated: June 14, 2026
Due to the nature of our service, which utilizes instant automated server-side computing resources and smart analysis algorithms upon generation, all purchases of premium plans and optimization credits are final and non-refundable.
We want you to have a great experience. If you experience a severe technical system failure where credits were deducted but no resume optimization data was delivered, please contact our support team within 7 days of purchase with your payment invoice. We will inspect the backend logs and manually credit your account if an error occurred.
If you have any questions regarding your transaction, please email us at your support email address.